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智慧旅遊——政企共贏(2017/11/18)
智慧旅遊——政企共贏(2017/11/18)
特區政府若要推動智慧城市,還要敢於打破框框,鼓勵與企業協作,參考阿姆斯特丹、哥本哈根、紐約等城市的經驗,政府與企業合作有利提高效率,促進行業創新,借助企業的前沿人才、科技和專長,提升政府機構的創新觀念、技術和服務,並能夠有效分擔風險,增加效益。
企業要面對競爭,較能專注某一特定領域,能夠因應其用戶需求開發相關產品。例如,香港機管局最近推出含有無線射頻識別碼(RFID)的行李牌,當抵港行李運到機場行李轉盤前,旅客可以用手機應用程式接收送達通知,不必在傳送帶前苦苦等待。此技術為全球首創,方便遊客市民之餘,亦有助香港智能城市形象。要加快發展智慧旅遊,政府可考慮利用創新基金提供場地及設備,以配對的形式邀請企業有針對性的提供技術及產品支援,或者將有特色、有賣點的產品引入合作平台,方便市民及遊客隨時選用。
在成熟智慧城市中,利用大數據分析用戶的需求,用來指導各行業提高生產和服務已經有一定的基礎,例如,美國交通部開發的航班延誤分析系統Flyontime.us,用戶可看到不同天氣、日期、時段、航空公司以及航班等各種條件下,飛機平均延誤時間的歷史數據明細,以推算某些航班能否準時抵達。由政府牽頭、同時鼓勵企業共同參與開發及開放大數據資源,供市場取用,將有利開發適合市場需求的產品,為青年人提供更多創業機會。
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